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Jan 13 - Dec 8, 2026
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This series covers various engineering topics and is comprised of 12 webinars, one each month in 2026. Descriptions for each webinar can be found below. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discount. Group pricing is also available.
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Jan 15 - Dec 17, 2026
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The CFO & Senior Accountant Webinar Series covers various organizational accounting topics and is comprised of 12 webinars from January through December. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price.
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Jul 7, 2026
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When energized conductors contact poorly conductive surfaces, they create high-impedance faults (HIFs) that are difficult to detect and problematic to clear by traditional equipment, creating a safety concern for the public. This webinar explains the characteristics of HIFs and the system conditions that can lead up to the occurrence of these faults.
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Jul 7, 2026
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This introductory webinar will equip students with foundational knowledge of finance as it applies to electric utilities.
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Jul 7 - Oct 13, 2026
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This series offers an introduction to how electric utilities plan, budget, and set rates. Participants will gain foundational knowledge of utility finance, cost-of service principles, and modern rate design practices that shape how electricity is priced and delivered. This series is perfect for anyone interested in learning how utilities determine electric rates and the factors that influence rate-setting decisions. Each webinar will consist of one hour of instruction, followed by a thirty-minute question and answer session.
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Jul 7, 2026
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If tomorrow’s ideal employee wanted to work for your company, would you be able to sense their potential? This session helps leaders develop proven behavior-based interviewing techniques to find the best candidate for your hiring needs. We will use practical examples to learn how to get past the candidates-prepared answers and uncover a candidate’s real work attitude.
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Jul 13, 2026
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This one-day class is designed to teach the skills required to enter secure areas. It covers federal regulations related to entering a secured area; minimum approach distances or clearances; personal protective equipment; job briefings; substation entrance procedures; and opening pad-mounted transformers, switchgear, and metering compartments.
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Jul 14, 2026
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Behind every successful electric utility is a seamless connection between the field, the office, and the data that ties it all together. This eight-part series takes a practical, whole-utility look at the work order process—from the first stake in the ground to the last entry on the balance sheet.
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Jul 15, 2026
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This session will help you navigate the intricacies of communicating effectively with anyone whose role is above your scope of influence and leadership. From casual check-ins to formal discussions, you will learn the nuances of communication that make your voice heard.
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Jul 15, 2026
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This deep dive starts with the essentials of Excel's conditional formatting and then takes off quickly. You will learn to call out interesting data using colors, icons, or data bars.
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Jul 16, 2026
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Understand and harness your emotional intelligence (EQ) to understand triggers, manage your own reactions, and use calming communication methods to de-escalate volatile situations and turn difficult encounters into opportunities for positive customer experiences.
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Jul 16, 2026
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The CFO & Senior Accountant Webinar Series covers various organizational accounting topics and is comprised of 12 webinars from January through December. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price.
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Jul 21 - Aug 19, 2026
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In this four-part course, you will be introduced to a variety of critical warehousing topics. Each day will cover a new topic.
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Jul 28 - 30, 2026
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This year’s WIPP Conference continues the tradition of honoring issues specific to women from all areas and levels within the public power industry. It is a place for leaders at all levels—whether you are a customer/member service representative, director/commissioner, meter reader, CEO, accountant, purchaser, or any other employee—to network and learn from one another.
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Aug 4, 2026
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In this course, you will gain a perspective of service excellence from the customer's point of view when conducting business transactions via telephone. You will develop skills for dealing with customers in various recurring scenarios including service connects, disconnects, technical supports, and billing concerns.
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Aug 5 - 6, 2026
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This two-day workshop combines two Manager as Leader Series courses: Own Your Role and Build Thriving Relationships. You will leave with a clear definition of your role as a leader, a plan for growing your leadership success, and skills and methods to build important relationships.
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Aug 11, 2026
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A designer’s goal should be to provide the most efficient, economical, and reliable power to the consumer. This webinar helps designers achieve this goal, providing guidance on how to consider the numerous configurations to combine two or three distribution transformers to supply power to a service, as well as the advantages and disadvantages of each configuration.
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Aug 11, 2026
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Behind every successful electric utility is a seamless connection between the field, the office, and the data that ties it all together. This eight-part series takes a practical, whole-utility look at the work order process—from the first stake in the ground to the last entry on the balance sheet.
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Aug 11, 2026
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This webinar introduces core principles of revenue requirements and budgeting within the context of publicly owned and cooperative electric utilities. Revenue requirement approaches will include discussion of cash-basis and accrual-basis accounting.
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Aug 11 - 12, 2026
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In this two-part webinar, learn the power of Excel as a database. Topics include database terminology, outlining and doing data subtotals, and more.
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Aug 13, 2026
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The CFO & Senior Accountant Webinar Series covers various organizational accounting topics and is comprised of 12 webinars from January through December. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price.
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Aug 18 - 27, 2026
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Expanding Your Ability to Influence is made up of three two-part webinars that provide utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and communicating with others.
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Aug 25, 2026
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Effective feedback—it's the “secret skill” most managers wish they could get their hands on. Too often, the manager and employee are speaking two different languages when it comes to perspectives on performance. This session will teach leaders how to have productive conversations that address the root cause of performance issues and provide feedback that creates progress.
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Sep 2, 2026
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This webinar will help you explain bills clearly, communicate more professionally and knowledgeably, and address energy efficiency myths and scams.
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Sep 14, 2026
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NWPPA invites you to a free engaging field trip Sept. 14 in Missoula, Montana, ahead of the Environmental Task Force Meeting.
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Sep 15, 2026
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The long-standing Environmental Task Force is a group of utility professionals working in all areas of environmental compliance that meet to examine environmental issues and the impact of current and proposed environmental regulations on electric utilities. Industry professionals meet to review and discuss regulations, issues facing each utility, and to hear from subject matter experts.
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Sep 15 - 17, 2026
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The Foreman Leadership Certificate Program is a highly interactive program designed to support the development of skills needed to lead operations crews in the electric utility industry. Activities, both inside and outside the classroom, reinforce learning and provide opportunities to practice and develop skills. The activities will also keep the participants engaged and energized during the long program days.
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Sep 15, 2026
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Proper sag and tension management is critical to the safety, reliability, and longevity of overhead power lines. This webinar explores the mechanical behavior of conductors under varying environmental and loading conditions, with a focus on sag and tension calculations, design standards, and field practices.
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Sep 15 - 16, 2026
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This course is one of three needed to earn a Leadership Skills Certificate. The leader's role in facilitating performance will be described, along with ways of dealing with challenges such as denial and reluctance to accept accountability.
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Sep 15, 2026
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Behind every successful electric utility is a seamless connection between the field, the office, and the data that ties it all together. This eight-part series takes a practical, whole-utility look at the work order process—from the first stake in the ground to the last entry on the balance sheet.
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Sep 15, 2026
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This webinar introduces the fundamentals of capital financing, funding, and contribution models in the not-for-profit electric utility sector.
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Sep 16, 2026
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This course meets the annual hazardous waste operations and emergency response (HAZWOPER) refresher training requirements of OSHA's 29 CFR 1910.120. It reviews potential hazards to health and safety associated with site cleanup and emergency response, and includes a briefing on state and federal regulatory changes.
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Sep 17, 2026
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This eight-hour course offers a detailed review of the Oil Spill Prevention, Control, and Countermeasure (SPCC) rules, strategies for developing plans, and a review of existing plans. This class includes significant time for discussion of your plans and questions.
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Sep 17, 2026
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The CFO & Senior Accountant Webinar Series covers various organizational accounting topics and is comprised of 12 webinars from January through December. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price.
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Sep 21 - 24, 2026
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Join us this September in Walla Walla, Washington, at the Marcus Whitman Hotel for the 2026 Northwest Innovations in Communications Conference! The NIC Conference is an award-winning conference that offers communicators and energy services professionals a chance to peel back new layers of connection and insight.
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Sep 22 - 23, 2026
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The electric utility industry is undergoing dramatic changes, and customers/members’ expectations of their utility are increasing. Your customers/members now expect you to be an energy expert! This class will review the changes in our industry and the strategic role utility employees play in developing strong relationships with, and gaining loyalty from, their customers/members.
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Sep 24, 2026
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This hands-on session following the Northwest Innovations in Communications Conference explores how to humanize your public power website from the ground up. You will learn the basics of writing for the web, embracing plain language to widen your audience, and turning accessibility best practice into your standard way of doing things. You'll also get an introduction to Powerful's STAR Standard.
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Sep 24, 2026
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Microsoft Lists is a powerful platform within Microsoft 365 that helps teams track information, manage workflows, and stay organized with shared data. In this hands-on course, participants will learn how to create, customize, and collaborate with Lists to streamline processes such as inventory tracking, project planning, task management, event organization, and more.
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Sep 29 - Oct 1, 2026
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Join us for the HR and Labor Relations Conference, formerly known as the Labor and Employee Relations Group Conference. This annual event brings together labor relations leaders and human resources professionals to share experiences, recommendations, and lessons learned about key labor relations and human resources issues. This year’s conference will consist of two full days and one half day.
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Oct 5 - 7, 2026
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This two-and-a-half-day course is part of the Staking Technician Certification Program. In this class, you will learn to design overhead electrical distribution structures. The course is organized as a set of building blocks, each segment building upon the other. The building blocks include conductors, poles, pole-top assemblies, guys, and anchors. Tables and graphs of design values will be provided for immediate use in the field. You will also learn basic calculations to determine maximum allowable spans, wind and ice loading, and total guy load.
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Oct 6 - 8, 2026
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We have condensed eleven popular classes from our Substation Series into multi-day boot camps. By registering for this boot camp, you will participate in five courses and learn the following: substation switching, electrical fundamentals, substation grounding and bonding, safety leadership, and handheld meter safety and theory.
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Oct 6 - 7, 2026
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This course is for anyone who wishes to obtain an overview and basic working knowledge of employment and labor laws that affect their business.
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Oct 6 - 7, 2026
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In this course, you will gain an in-depth understanding of how to use Excel to perform calculations and create charts. The course covers the fundamentals and goes beyond, covering the function palette, VLOOKUP/XLOOKUP, net workdays, cell and range names, conditional formatting, Sparklines, protecting data, and saving a chart as a template.
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Oct 7 - 8, 2026
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This workshop combines two Manager as Leader Series courses: Interact With Impact and Lead Change. The Manager as Leader Series is designed to ignite, inspire, and nurture the leader mindset within you.
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Oct 7 - 8, 2026
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The communications industry is forever scrambling for pole rental space on distribution structures to attach telephone, CATV, and fiber-optic cables. With right of way becoming harder to obtain, electrical utilities (both distribution and transmission) are combining circuits on one pole line to maximize efficiency and reduce costs. During this course, you will learn how to handle joint-use attachments by performing make-ready surveys, measuring clearances, determining strength requirements, preparing construction estimates, making final inspections, and understanding the requirements of joint use.
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Oct 8 - 9, 2026
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A well-written construction contract and properly drawn set of plans and specifications will go a long way toward getting the lowest bid prices while easing administrative burdens. Accurate accounting of the materials and close monitoring of the contractor's progress are essential to completing a project on time and on budget. During this course, you will learn how the construction contract affects every aspect of the project and how to administer the contract terms and conditions for a successful outcome.
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Oct 12, 2026
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To motivate your team and achieve maximum results, it is critical you communicate in a way that shows you value, appreciate, and respect them. If your success depends on your ability to communicate and work well together, this program ahead of the 3 C's Conference is for you.
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Oct 13 - 15, 2026
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At the 3 C's Conference, subject matter experts share their knowledge about current key issues in customer service, credit, and collections.
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Oct 13, 2026
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This webinar offers a foundational overview of power supply planning for an electric utility. Power supply consists of essential principles including methodologies and techniques required to maintain a dependable, efficient, and resilient energy supply. Components of power supply systems such as load demands, reserve planning, generation options, and portfolio structuring will be presented.
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Oct 13 - 14, 2026
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This two-day bootcamp provides a structured introduction to U.S. electricity markets, covering independent system operators and regional transmission organizations (ISO/RTOs) and non-RTO regions. Participants are guided through the economic logic, institutional structures, and operational challenges that shape price formation, investment incentives, and system reliability in the electricity sector.
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Oct 13, 2026
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Behind every successful electric utility is a seamless connection between the field, the office, and the data that ties it all together. This eight-part series takes a practical, whole-utility look at the work order process—from the first stake in the ground to the last entry on the balance sheet.
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Oct 13, 2026
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How do electric utilities determine what customers should pay for power? This webinar explores the fundamentals of cost-of-service analysis—a cornerstone of rate setting in public and not-for-profit electric utilities.
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Oct 15, 2026
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The CFO & Senior Accountant Webinar Series covers various organizational accounting topics and is comprised of 12 webinars from January through December. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price.
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Oct 20 - 22, 2026
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New supervisors, superintendents, and operations managers face a major transition—no longer in the union, yet responsible for leading union employees in a high‑stakes environment. This program is designed to bridge that gap by building the self‑awareness, communication skills, and peer connections needed to lead with confidence beyond day‑to‑day team supervision.
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Oct 27 - 28, 2026
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This course is an introduction to the long-established IEEE maintenance procedures required to ensure the reliability and safety of any lead-acid or nickel-cadmium battery system. Furthermore, it covers what is needed to satisfy compliance with the North American Electric Reliability Corporation maintenance requirements as documented in standards PRC-005-6 and TPL-001-5.
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Oct 27, 2026
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High bills are the number one concern of all utility customers. As a result, when consumers come calling with these concerns, it is the biggest opportunity that the utility has to serve, to assist, and to educate these customers. It is also one of the biggest challenges.
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Oct 29, 2026
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In today’s marketplace, managers must possess a basic working knowledge of employment and labor laws, which affect their business. The interactive workshop will cover basic federal and state laws and the issues that commonly arise under these laws.
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Nov 2 - 5, 2026
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Back by popular demand in 2026, we are again offering two Lineworker Boot Camps — a Spring Boot Camp and a Fall Boot Camp — each condensing thirteen of our most requested Lineworker Skill Series classes into four intensive days.
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Nov 3 - 4, 2026
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This course is one of the three needed to earn a Leadership Skills Series Certificate. The SLII Experience foundation lies in teaching leaders to diagnose the needs of an individual or a team, and then to use the appropriate leadership style to respond to the needs of the person.
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Nov 5, 2026
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In this one-day workshop, you’ll learn how to build a clear, actionable project plan, sequence and budget work effectively, monitor progress, and apply risk management techniques to handle challenges. Designed around your current projects, this session provides practical tools to improve planning, execution, and control for more successful outcomes.
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Nov 10, 2026
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Microgrids are small power grids operating either within a larger power grid or independently. Microgrids are increasingly becoming advantageous to utility customers such as college campuses, industrial complexes, and military bases. This webinar provides insight into the various microgrid scenarios, development of a microgrid system, and the technologies used to integrate the microgrid system.
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Nov 10, 2026
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Change is inevitable and one of the most challenging aspects of the workplace environment today. During this interactive session, participants will identify their personal readiness for change; learn principles for preparing for and dealing with the psychology of change on a team; and discover a template that guides others through change in a way that creates momentum toward success.
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Nov 17 - 18, 2026
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This two-part course is for Excel users who regularly spend too much time manipulating data into the right format before they even begin to analyze it. Get and Transform (aka Power Query) can perform repetitive data cleansing such as deleting rows and columns, merging data from various data sources, and fixing layout issues without macros or VBA.
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Nov 19, 2026
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The CFO & Senior Accountant Webinar Series covers various organizational accounting topics and is comprised of 12 webinars from January through December. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price.
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Dec 1 - 3, 2026
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This comprehensive three-day class provides technicians and engineers with the essential knowledge and practical skills needed to understand, test, and maintain power transformers in substation environments.
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Dec 1 - 2, 2026
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This workshop combines two of the Manager as Leader series classes: Lead Teams and Coach for Success.
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Dec 1 - 10, 2026
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What Every Professional Needs to Know is made up of three two-part webinars that provide utility-specific information directed toward administrative assistants and executive secretaries who want to become more effective in managing their tasks and in communicating with others.
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Dec 8, 2026
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Due to the technological advances in the smart grid, electric utilities now possess the tools necessary to manage demand-side energy consumption. This webinar focuses on how to ensure the sustainability of demand-side management models.
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Dec 8 - 9, 2026
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The MARC Union-Labor Relations program increases the skills and confidence of frontline supervisors to serve as management's frontline representatives in working with employees, stewards, and officers of the union. Additionally, top-level managers are trained to delegate and support frontline supervisors.
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Dec 8 - 10, 2026
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The Foreman Leadership Certificate Program is a highly interactive program designed to support the development of skills needed to lead operations crews in the electric utility industry. Activities, both inside and outside, reinforce learning and provide opportunities to practice and develop skills. The activities also keep the participants engaged and energized during the long program days.
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Dec 17, 2026
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The CFO & Senior Accountant Webinar Series covers various organizational accounting topics and is comprised of 12 webinars from January through December. Webinars can be taken individually or as an entire series; by registering for the full series, you will receive all 12 webinars at a discounted price.
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